FAQ

Independent Providers using the platform must satisfy network eligibility standards, including identity verification and comprehensive criminal background screening prior to accepting job requests. See the Terms of Service.

Nationwide, coast to coast across the United States.

ServiceBookr securely facilitates payment processing on behalf of independent providers upon work completion, or providers may invoice clients directly using their own merchant processing.

Providers manage their own schedules. Notify us before the end of the prior business day to cancel free. If canceled after an independent provider has confirmed your visit, a standard late cancellation or travel fee may apply.

Independent providers manage their own travel expenses. Any applicable travel fees or surcharges are itemized upfront prior to provider confirmation.

Power, chargers, relevant account access, and a backup of critical files when possible. Data loss risk is never zero - back up first when you can.

A marketplace connecting customers who need computer repair and IT services with independent service providers who decide for themselves whether to take each job.

No. You are an independent contractor, not an employee of ServiceBookr.

No. You receive opportunities to make a profit (or loss), not wages. There is no hourly wage floor and no minimum volume.

You control how the work gets done - tools, methods, and sequencing - so long as you meet lawful and contractual obligations. We do not supervise your day-to-day technique.

Yes. You create and maintain your own provider profile.

No. You choose whether to accept each opportunity.

Nothing punitive. You are free to reject opportunities; there is no penalty for declining job opportunties.

Yes. You control your schedule within ServiceBookr - when you are available and which windows you accept.

Yes. Direct customer communication is allowed.

Engagement is week-to-week. You sign an Indepedent Contractor Agreement (ICA) for each week you want to accept job opportunities.

No. You are responsible for your own taxes.

A 1099-NEC when required by law.

You do. Business expenses, tools, and transport are yours.

Yes, including using your own merchant account where applicable, and selling your own services outside the platform subject to the non-solicitation rules below.

No. You supply your own equipment.

Yes - computer, phone, vehicle, and tools as needed for the work.

Yes. The relationship is non-exclusive.

No. You may work outside ServiceBookr.

You may solicit the public freely and obtain customers independently outside ServiceBookr. You may not poach customers who came to you through the platform - the Independent Contractor Agreement’s non-solicitation terms restrict directly soliciting active clients for six months after leaving the ServiceBookr platform.

Yes. You may hire employees, subcontractors or third-parties for your own business, subject to the ICA, identidy verification and background checks.

ServiceBookr requires a background check before you can accept jobs; you will be asked to authorize screening when you apply.

Yes, you may be asked to authorize re-verification from time to time.